Privacy Policy
Effective Date: 26/08/2024
Introduction
Duplex Accommodations (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, https://duplexaccommodations.com/ (the “Site”), or engage with our services. By using the Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal information:
- Information You Provide:
- When you fill out forms on our Site, subscribe to our services, or communicate with us, you may provide personal information such as your name, email address, phone number, postal address, and payment details.
- Information We Collect Automatically:
- When you visit our Site, we may automatically collect information such as your IP address, browser type, operating system, referring URLs, and browsing behavior through cookies and similar tracking technologies.
- Information from Third Parties:
- We may receive information about you from third parties, such as business partners, social media platforms, and analytics providers.
2. How We Use Your Information
We may use the personal information we collect for the following purposes:
- To Provide Our Services:
- To manage bookings, process payments, and deliver the services you request.
- To Communicate with You:
- To respond to your inquiries, send confirmations, updates, and promotional materials, and to provide customer support.
- To Improve Our Site:
- To analyze trends, track usage, and enhance the functionality of our Site and services.
- For Marketing Purposes:
- To send you marketing communications about our services, special offers, and events that may be of interest to you. You can opt-out of these communications at any time.
- To Comply with Legal Obligations:
- To fulfill our legal and regulatory obligations, including responding to lawful requests from authorities.
3. Data Sharing and Disclosure
We may share your personal information with:
- Service Providers:
- Third-party service providers who assist us with payment processing, hosting, data analytics, and other essential services.
- Business Partners:
- Trusted business partners for marketing, promotional activities, or joint ventures, subject to your consent.
- Legal and Regulatory Authorities:
- To comply with applicable laws, regulations, or legal proceedings, or to protect our rights, property, or safety.
- Corporate Transactions:
- In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the new owner.
4. Data Storage and Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, or misuse. We store your information securely on servers located in the European Union (EU) or other jurisdictions with adequate data protection laws.
5. Your Rights
You have the following rights regarding your personal information:
- Access:
- You can request a copy of the personal information we hold about you.
- Correction:
- You can request that we correct any inaccuracies in your personal information.
- Deletion:
- You can request that we delete your personal information, subject to certain legal obligations.
- Objection:
- You can object to the processing of your personal information for direct marketing or other purposes.
- Restriction:
- You can request that we restrict the processing of your personal information under certain circumstances.
- Portability:
- You can request that we transfer your personal information to another organization in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at hello@duplexaccommodations.com. We will respond to your request within one month.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing activities on our Site. Cookies help us improve your experience on our Site by remembering your preferences and providing relevant content.
You can control cookies through your browser settings and opt-out of certain cookies, but this may affect your ability to use some features of our Site.
7. International Data Transfers
Your personal information may be transferred to, stored, and processed in countries outside the European Economic Area (EEA) that may not have equivalent data protection laws. When we transfer your data to such countries, we ensure appropriate safeguards are in place to protect your personal information.
8. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the “Effective Date” at the top of this document.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Duplex Accommodations
Email: hello@duplexaccommodations.com
Address: 128 City Road, EC1V 2NX London
This Privacy Policy is intended to comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our Site, you agree to the collection, use, and sharing of your personal information as described in this Privacy Policy.